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USA Orders: All shipping charges are included in the purchase price unless otherwise noted as
Special Shipping
.
We accept
credit card payments, Visa, Master Card, Debit Cards, or E-Checks through
PayPal. Orders are also accepted by Postal Mail. Simply fill out the Order Form, print it out using the Print This Page
link or use the browser print icon button. Then mail the order form with check/money
order for the total amount to; Brushy Basin Co., P.O. Box 1416, Moab, UT 84532. Please make checks payable to; Brushy Basin Co.
International Credit Card Orders: Special Shipping charges will
apply to most items shipped internationally and on all items marked Special Shipping
. To find out if Special Shipping applies to your order send us a Special Shipping Request email and wait for our reply. In our reply, you will receive the total price of your
merchandise plus shipping and handling, you then click the link in the email and make your credit card payment to PayPal
payment services. Outside USA we accept Credit Card Orders from the following approved countries:
- Argentina
- Australia
- Anguilla
- Austria
- Belgium
- Brazil
- Canada
- China
- Costa Rica
- Denmark
- Dominican Republic
- Finland
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- France
- Germany
- Greece
- Hong Kong
- Iceland
- India
- Ireland
- Israel
- Italy
- Jamaica
- Japan
- Luxembourg
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- Mexico
- Netherlands
- New Zealand
- Norway
- Portugal
- Singapore
- South Africa
- South Korea
- Spain
- Sweden
- Switzerland
- United Kingdom
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International Mail Orders: are also accepted. Simply fill out the Order Form, print it out using the Print This Page link or the browser print icon button, and mail Order Form with international money order for the total amount to; Brushy Basin Co., P.O. Box 1416, Moab, UT 84532. Please make checks payable to;
Brushy Basin Co. Check or Money Order Payments: For USA Orders, send Check or Money Order, NO
C.O.D.! Item(s) will not be shipped until receipt of payment and if sending personal check, the check clears the bank
. If the check does not clear, there is a $12.00 bank fee. We also accept
PayPal Payments and credit card
payments which are the preferred method of payment. Non-Credit Card Orders outside territorial USA. must be accompanied by International Money Orders.
No other options at this time are available.
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Credit Cards Payments:
We cheerfully accept Visa Cards, Master Cards, Debit Cards, or E-Checks through PayPal
Premier Business Account payment service (over 20 million members worldwide
makes sending money simple and easy). Users can instantly and securely send credit card payments. It's simple and fast. Here is how it works,
When a buyer clicks on our "Check Out" button, they will be taken through the following steps:
1. The button brings the Buyer to a secure payment page, where they enter their name, credit card and billing information.
2. The Buyer will designate their shipping address and confirm payment for the total amount.
3. The Buyer will see a Successful Transaction page and can click to return to their designated page on the web site.
4. The Buyer will receive an email receipt detailing the transaction after the Buyer has completed the purchase.
When you purchase an item, you have an option of creating a PayPal account, if you wish, where you will be able to log into PayPal and review the record of your purchase(s). This service is entirely free
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Order Inquiries: Contact us about your pending order or any questions you may have concerning guarantee, ordering, or ordering policies; support@brushybasin.com
Shipping: FREE!
in most cases, shipping, handling and insurance charges are included in the purchase price of the item. We ship using USPS and try to ship within 2 working days.
USPS is reasonable, reliable and they provide us with shipment tracking information. We do insure all items for the full amount of purchase price. Per your request, you will be sent a tracking number
upon shipment of your purchase. A tracking number may also be obtained by email request if you wish. Be sure to include your name and shipping address upon request;
support@brushybasin.com
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Special Shipping: is required on larger items, items shipped internationally and items marked with Special Shipping ,
will require a Special Shipping and Handling Charges Request e-mail from you with the Shipping Address and Item Number for which you wish
shipping and handling information. You will receive a reply e-mail within 1 or 2 days with the appropriate Ordering/Shipping information; support@brushybasin.com
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Guarantee: We stand behind all our products with a full 30-day, no questions asked, 100% satisfaction guarantee.
If, for any reason, you are not completely satisfied with your purchase, simply return it to Brushy Basin CO, within 30 days of receiving the merchandise, for
exchange- or a full refund of the product purchase price. Note: Return shipping cost to you are
not refundable. All we ask is that the merchandise be intact, complete, and in its original condition
. We would also ask you to send us an email stating the item you will be returning, so we can expect your return and begin the reimbursement procedure. It's that simple! See
Exchanges or Refunds below for other details. Questions about our guarantee? support@brushybasin.com
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Exchanges or Refunds: All exchanges and returns must be made within 30 days of delivery date.
<> Returns after 30 days may not be accepted based on the time and condition of returned item.
<>
All exchange/returned merchandise must be in original condition and must include all original packaging materials and accessories.
<> Ship your return parcel PREPAID by Ground UPS or insured Parcel Post, to; Brushy Basin Co., P.O. Box 1416, Moab, UT 84532.
<>
NOTE:
We Do Not accept COD shipments and 'Exchange/Refund' shipping costs to you are not refundable.
Questions about our exchange or refund policy?
support@brushybasin.com
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Custom Jewelry:
Custom Jewelry pricing will vary accordingly; complexity of design, gemstone
selection/s, and quantities of material/s used. We will be happy to work with you in the creation of fine custom sterling silver jewelry, with or without gemfossil /gemstone settings, that is totally hand
created, exclusively by us for you, using your/our design and your/our gemstones or gemfossils. Examples of our Custom Jewelry
will give you a general idea of our pricing. If you want some thing special, drop us a line and we'll do our best to fill your needs!
support@brushybasin.com
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Ring Resizing:
If you find a ring on one of our pages that interests you, but the wrong size, you
can check with us to see if we can do a ring re-sizing. If we are unable to resize it we can possibly build you a similar ring, in your size, with a similar stone for the same price. You can simply e-mail
us your ring size and the ring (Item #) you wish duplicated and we will email you back with the estimated time of completion and if needed, any other information you may require.
If you do not know, or are not sure of your ring size, just wrap a strip of paper around your ring finger then measure the strip with a ruler using the millimeters
scale. We, or your jeweler can easily convert that into your proper ring size. Questions about ring re-sizing? support@brushybasin.com
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Privacy Policy: We do not share information with anyone! It is our policy to keep customer
information strictly confidential. We may occasionally (a couple of times a year) send you Brushy Basin information we believe may be of interest to you. All credit card information and transactions
are secure and private through the trusted and well established
PayPal. And of course PayPal does submit encrypted credit card information. Also, if at any time you would like to be removed from our mailing list, please contact
optout@brushybasin.com Contact Us: Please feel free to e-mail us with any inquiries, suggestions, or observations you may
have about our products; support@brushybasin.com
E-mail Problems: If your browser has trouble with, or does not support our e-mail links, you can always reach us by e-mail address;
support@brushybasin.com Website Problems: Please feel free to e-mail us with any suggestions, or observations you may have about our website;
webmaster@brushybasin.com
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